November 5, 2026
Twelve indicators to manage a hospital or clinic, each with its definition and formula, plus a method for setting your own targets.
Twelve indicators to manage a hospital or clinic, each with its definition and formula, plus a method for setting your own targets.
Checking cover at reception, keeping a register of payer agreements, submitting complete claims and informing patients: how to keep third-party billing a service, not a source of unpaid bills.
Waiting at reception can be measured and reduced. Here are eight levers, from appointments to cash desk organisation, several of which cost nothing.
A good electronic patient record lets a clinician who has never met the patient understand their situation in minutes. Here are the seven core sections.
Stock-outs and expiries often share the same cause: stock managed by instinct. Here are the calculations, rules and organisation that prevent them.
Unbilled services, wrong prices, unchecked discounts, rejected claims: revenue leaks out in small amounts. Here is how to find the leaks and close them.
No need to re-enter everything: a 6-step method to move from paper registers to electronic patient records, with reliable records from the very first day.
Departments covered, naira or cedis, NHIS and HMO cover, power cuts, data protection, total cost: the 10 criteria for choosing clinic management software in anglophone West Africa.
Map your patient flow, secure your infrastructure, start with reception and the cash office, then add records, pharmacy and laboratory: a practical roadmap to digitise a hospital in West Africa.
What is hospital management software, which modules should it cover and how do you choose one for a hospital or clinic in Nigeria, Ghana or elsewhere in West Africa? Our...
Attendance, medical follow-up, pharmacy, stock, laboratory and inpatient care, brought together step by step in one tool.
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